Summary:

This article explains the steps for using I-Authorisation to allow your upline to perform actions on your behalf, such as purchasing products, using eCoupon, or renewing your ABO/APC membership.

1. Overview

The I‑Authorisation process allows your upline to perform in-shop transactions on your behalf for an ABO or APC, including:

• Renewing your ABO or APC membership
• Purchasing products on behalf
• Using eCoupon on behalf

I‑Authorisation is required for any in‑shop transaction performed by an upline under an ABO’s or APC’s account. 

Make sure to follow the steps carefully to complete the process and send the required authorisation to your upline.

2. Step-by-Step Guide

Step 1: Login and Access the Form

• Login to the Amway Website and scroll down to the homepage.
• Click on “LEARN MORE” in the I-Authorisation Forms section.

Step 2: Select the I-Authorisation Form

• Select "CLICK HERE" on I-Authorisation Form (Upline to Shops) forms.

Step 3: Acknowledge the Terms

• Select “I ACKNOWLEDGE” to agree to the terms and conditions.

Step 4: Proceed to the Next Step

• Click on the icon at the top right to proceed with the next step.

Step 5: Send the I-Authorisation to Your Upline

• Click on "Send I-Authorisation to my Sponsor".

Step 6: Template to WhatsApp

• You will be redirected to WhatsApp automatically. Select your upline’s contact from your contact list and send the template message by adding your details along with your upline’s information.

3. Next Steps for Upline:

• Step 1: You will receive an authorisation message via WhatsApp from your downline for you to either:

1. Renew their ABO or APC membership
2. Purchase products on their behalf
3. Use the Credit Voucher on their behalf

Please do not delete the message.
 

• Step 2: To proceed, show the authorisation message at the counter of any Amway Shop and forward the message to Amway's Customer Careline:
  014 670 8760 on the spot (at the shop as witnessed by an Amway staff).

3. Troubleshooting / FAQs

• Q: Can I immediately purchase, renew, or redeem the coupon at the shop after I send it to Customer Careline via WhatsApp?
  A: Yes, you may show proof of the message you sent to the Customer Careline WhatsApp to the shop staff, and they will proceed with the transaction.