Need help? Reach out to us through one of the following methods:
2. Webform
Live Chat / Helpdesk
Get immediate assistance through our Live Chat & Helpdesk.
How to use Live Chat:
Type "Connect to Live Agent" in the Chatbot to get connected with an agent.
Operating Hours (Excluding Public Holidays):
- Monday to Friday: 9:00 AM to 7:00 PM
- Saturday & Sunday: 12:00 PM to 7:00 PM
- Month-end: 9 AM–11:59 PM (Weekdays) / 12 PM–11:59 PM (Weekends)
Contact Information:
- Malaysia: myhelpdesk@amway.com
- Singapore: sghelpdesk@amway.com
- Brunei: myhelpdesk@amway.com
Webform
Submit a Request and we'll get back to you as soon as possible.
Operating Hours (Excluding Public Holidays):
- Monday to Friday: 9:00 AM to 7:00 PM
- Saturday & Sunday: 12:00 PM to 7:00 PM
- Month-end: 9 AM–11:59 PM (Weekdays) / 12 PM–11:59 PM (Weekends)
Customer Careline
Contact us directly via phone for immediate assistance.
Operating Hours (Excluding Public Holidays):
- Monday to Friday: 9.00 AM to 7.00 PM
- Saturday: 12.00 PM - 7.00 PM
- Sunday: Closed
- Month-end: 09:00 AM / 12:00 PM - 11:59 PM
Contact Numbers:
- Malaysia: 03-79462800
- Singapore: +65 6550 9911
- Brunei: 03-79462800