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Amway MSB Helpdesk

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Articles

Recent activity by Amway MSB Helpdesk

  • Invoice Issuance Policy

    e-Invoice  [Applicable for MY only]Amway Malaysia will transmit the e-Invoice to LHDNM for the sale of products to theABO/APCs. Subsequently, when the ABO sells product(s) to their customer(s), the...

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  • How to Download CP58 / e-Income Tax Statement

    To view or download your CP58 / e-Income Tax statement:Step 1: Log in to your Amway account.Step 2: Navigate to the Business Centre.Step 3: Select Quick Links, then click e-Bonus Statement.Step 4: ...

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  • MSB Sponsoring (Malaysia, Singapore & Brunei)

    Malaysia, Singapore, and Brunei operate under the same market (MSB). If your sponsor is an active Amway Business Owner (ABO) from any of these countries, you may enter their membership number in th...

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  • AM50 National Convention 2026

    Be part of the AM50 National Convention 2026 —a powerful gathering of leaders, visionaries, and changemakers as we celebrate 50 years of excellence and step into the future together.  🚨UPDATE: AM50...

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  • Can I collect my parcel from the courier hub for Home Delivery orders?

    Please note that self-collection from the courier is not allowed for delivery orders. All parcels will be delivered directly to the address provided during order placed.If your parcel does not arri...

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  • How to Help a Downline (ABO or APC) Create an Amway ID

    Upline sponsors are unable to create an Amway ID on behalf of their downline. However, uplines can support their downline (ABO/APC) by guiding them through the process. You may do so by explaining ...

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  • eSpring Water Purifier Tubing – Lifespan & Dimensions

    SummaryThis article explains the recommended lifespan, dimensions, and length of tubing used with the eSpring Water Purifier, along with guidance on when to replace it and how to choose the correct...

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  • [SG] Walk-In Service Centre Information

    To ensure a smooth service experience, please refer to the information below before visiting our walk-in service centre. Service Centre Address:JWS Service Centre7 Yishun Industrial Street 1North S...

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  • Can I cancel a back order if it takes too long?

    Unfortunately, Cancellations are not allowed if your product is under back order status. Once the item has been shipped, you may proceed with a return and refund in accordance with the Amway Promis...

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  • Product Warranty Registration

    Product Warranty RegistrationTo register your product warranty, please visit our Amway page and follow these steps:Step 1: Go to Amway's website.Malaysia: https://www.amway.mySingapore: https://www...

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