Amway MSB Helpdesk
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Recent activity by Amway MSB Helpdesk
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[MY] What should I bring for the collection of unit(s)?
Please present the original Repair Service Receipt for the collection of your unit(s). Amway Malaysia will release the unit(s) only upon the presentation of the Repair Service Receipt. If by chance...
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I am a Malaysian, but I work and stay in Singapore. Can I subscribe to ESP plans from Malaysia or vice versa?
ESP is only available in Malaysia and is exclusively for Malaysia citizen ABOs/APCs.
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[MY|BN] KITA: How do I create an invitation URL link?
After creating a team, the Amway Business Owner (ABO) can go to “Team Settings” and select “Share Team Link”. From there, you can choose the desired sharing channel to distribute the invitation lin...
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[MY] What happens to uncollected units?
All repaired unit(s) must be collected within 3 months from the date of collection notification. Amway Malaysia reserves the right to dispose the uncollected unit(s) within 90 days, without any pri...
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Which payment methods are accepted for the ESP?
For the ESP payments, only credit/debit card are accepted. Please ensure that your card has sufficient funds or credit limit to avoid payment failures.
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[SG] On-Site Services Information
The service will be attended by our authorized Service Center (JW Supplies and Work Pte Ltd). You may also contact them directly. Service Centre Address:JWS Service Centre7 Yishun Industrial Street...
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Upon subscribing to ESP, when will my credit/debit card be charged?
Your credit/debit card will be charged on the same day the ESP application is approved (you will need to tokenise your credit/debit card during the application submission). Subsequent monthly charg...
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Can I modify the products in my ALP plan during the subscription period?
GUTPROtein Foundational Health Solution PlansFor GUTPROtein Foundational Health Solution 1, you have the flexibility to modify the flavour of the Nutrilite Soy Protein Drink (Soy Protein 450g/Green...
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[MY|BN] KITA: How many Teams can an ABO create?
There is no limit to the number of teams an Amway Business Owner (ABO) can create in KITA. ABOs have the flexibility to establish as many teams as needed to support their community and programme go...
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When will the 2nd payment be charged to the credit/debit card for ESP?
The 2nd payment for the ESP will be charged based on the following:Approval & 1st Payment Date2nd Payment DateOn or before the 10th of the month10th of the following monthAfter the 10th of the mont...
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