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Amway MSB Helpdesk

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Recent activity by Amway MSB Helpdesk

  • Can I modify the products in my ALP plan during the subscription period?

    GUTPROtein Foundational Health Solution PlansFor GUTPROtein Foundational Health Solution 1, you have the flexibility to modify the flavour of the Nutrilite Soy Protein Drink (Soy Protein 450g/Green...

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  • [MY|BN] KITA: How many Teams can an ABO create?

    There is no limit to the number of teams an Amway Business Owner (ABO) can create in KITA. ABOs have the flexibility to establish as many teams as needed to support their community and programme go...

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  • When will the 2nd payment be charged to the credit/debit card for ESP?

    The 2nd payment for the ESP will be charged based on the following:Approval & 1st Payment Date2nd Payment DateOn or before the 10th of the month10th of the following monthAfter the 10th of the mont...

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  • [MY|BN] KITA: Can a member leave the Team?

    Yes, a member can choose to leave a team at any time. They can do this by going to “Team Settings” and selecting the option to leave the team.

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  • What is the payment schedule for each month in the ESP?

    The payment schedule for each month in the ESP is as follows:Payment MonthPayment Fee1st Month-    1-month subscription fee: RM188-    2-month advance subscription fee: RM376-    One-time administr...

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  • [MY|BN] KITA: Can a Team be deleted?

    Yes, a team can be deleted by the team leader. To do this, go to “Team Settings” and select the option to delete the team permanently. Note that this action cannot be undone.

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  • What future promotional premium will I receive under ESP?

    At this juncture, we are unable to disclose or share details of the promotional premium item. This is because the special offer pertains to a future eSpring promotion that will be extended to all u...

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  • [MY|BN] KITA: How do Team members earn points?

    Earn points by following the specific rules in each programme's "Rules" section.  

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  • Can I cancel my ESP if I change my mind?

    You can cancel your ESP during the cooling-off period (within 10 days from the application submission date). Any cancellation request after the cooling-off period will be treated as an early settle...

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  • [MY|BN] KITA: Where can I check the Team members' points?

    Both team leaders and team members can view all members points by selecting the “Leaderboard” option on the programme page. This allows everyone to track progress and performance within the team.

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