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Amway MSB Helpdesk

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Recent activity by Amway MSB Helpdesk

  • Will any of my business information be lost?

    No, Once you update or create your Amway ID, your existing business information will be available immediately.You can update your personal profile details while maintaining essential business data ...

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  • Can I subscribe to ESP offline at an Amway shop?

    The ESP subscription cannot be completed offline at an Amway Shop. However, Amway staff will be happy to assist and guide you through the online subscription process using any smart device.

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    • 2 votes

  • How to Sign-up if I don't have sponsor

    You need a sponsor to register as an ABO or APC. However, if you don’t have sponsor, you can still complete your registration—we will match you with a sponsor based on your postcode and preferred l...

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  • [MY|BN] KITA: Can a newly created Amway ID via KITA be reused when registering as an ABO or APC?

    Yes, it can.

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  • How to Search for Product Information

    If you're searching for product information in our Help Center/Chatbot and don’t find what you're looking for, don’t worry! Product details, specifications, PV/BV, pricing, and availability are bes...

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  • [SG] Clean Label Project: Heavy Metals Found in Protein Powder

    A recent press release in public media from Clean Label Project (CLP) claimed to have found ‘detectable’ levels of heavy metals in protein powders. While we have no reason to believe that any of Am...

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  • Who needs an Amway ID?

    An Amway ID is required for all registered ABOs and APCs.

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    • 3 votes

  • [MY] What is the warranty period for Out-of-Warranty Repairs?

    A specific repair warranty accompanies the completed repaired product:For Air & Water Treatment System products, a 3-month repair warranty is offered for the replaced parts, starting from the date ...

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  • Can I collect my eSpring unit at any Amway Shop once approved my ESP?

    Self-collection is not available. Once your ESP is approved, the eSpring unit will be delivered directly to the installation address you provided during the subscription process.

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  • Reapplication After Lapsed Renewal Period

    If your membership has expired (as per the Renewal Cooling-Off Period), you are required to register for a new membership in order to enjoy the current month’s promotions and purchase Amway product...

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    • 1 follower
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    • 8 votes