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Amway MSB Helpdesk

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Recent activity by Amway MSB Helpdesk

  • [MY|BN] KITA: What is a 'Team' in KITA?

    A “Team” in KITA is a community space where members can engage with each other and their leader to participate in programmes and grow together. It’s a collaborative space designed to foster interac...

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    • 1 follower
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    • 0 votes

  • [MY] CTOS FAQs

    ⚠️ Applicable for Malaysia only. CTOS is Malaysia’s leading Credit Reporting Agency (CRA) under the purview of the Registrar Office of Credit Reporting Agencies, Ministry of Finance and regulated...

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    • 1 follower
    • 0 comments
    • -1 votes

  • Why do I see the message “We Found Your Account” when creating Amway ID?

    If you see the message “We Found Your Account”, it means an Amway ID has already been created and linked to your membership account.The screen will display the following information: Person Name – ...

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    • 1 vote

  • [MY] What is the mode of notification?

    Notification will be sent via Calls, WhatsApp, or text messages for the scheduling of appointments, quotation and payment links, or the completion of repair and the collection of unit(s).

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  • How many PV/BV am I entitled to in the ESP?

    In the ESP, you are entitled to a total of 1,776 PV and 7,680 BV over the entire subscription period. Each monthly payment earns you 37 PV and 160 BV, excluding any months with defaulted payments.

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    • 3 votes

  • Duplicate Registration Attempt Detected (Another registration is ongoing)

    .duplicate-issue-card { border: 1px solid #e3e8ee; border-radius: 12px; padding: 20px; margin: 16px 0; background: #fff; box-shadow: 0 2px 8px rgba(0,0,0,0....

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  • eSpring Water Purifier & Faucet Dimensions

    Applicable to Both Old and New Models Please be informed that the dimensions for the eSpring Water Purifier and its faucet remain identical across both the old and new models. New eSpring O...

    • 1 follower
    • 0 comments
    • -7 votes

  • Why do I see the message “Request Failed” error?

     🛠️Key Troubleshooting StepsIf you encounter the "Request Failed" screen, please follow these steps to resolve the issue:For Logging Account: Clear your browser's cache and cookies, then restart yo...

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    • -3 votes

  • [MY] What are your payment modes for Walk-In and On-Site services?

    Credit/Debit Card: We accept AMEX, VISA or Mastercard only. A link will be provided for you to proceed with the payment. All payment must be made upon or before collection of your unit.ⓘ Click here...

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    • 0 votes

  • How many ESP plans can I subscribe to?

    As an ABO/APC, you can subscribe to multiple ESP plans, subject to your CTOS credit score.

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    • 1 vote