1. Getting to Know Your Derma-Architect Device

• No, the Derma-Architect is not a medical device. This product is not intended to diagnose, treat, cure, or prevent any disease.

• Yes, as it makes the best even better. The Derma-Architect features two different treatments, delivering an unprecedented synergy with ARTISTRY skincare products:

  Skin Fitness mode stimulates skin cells at two different depths using two types of thermal energy and red LED light therapy. During recovery, cells generate fresh collagen.

  Skin Nutrition mode deeply penetrates vitamins and minerals from phytonutrients* and skincare formulas into the skin, effectively feeding it with essential nutrients. *Phytonutrients are sourced from the ARTISTRY SKIN NUTRITION Defying Serum and ARTISTRY SKIN NUTRITION Correcting Serum.

• Product usage with Derma-Architect is as follows:

  Fitness Mode: Must be used with the Boosting Gel.

  Vitamin C Mode: The use of the ARTISTRY SKIN NUTRITION Vitamin C+HA3 Daily Serum is required.

  Skin Nutrition Mode: A variety of ARTISTRY SKIN NUTRITION serums and moisturisers are compatible.

• No, but it has been confirmed that the Skincare mode is compatible with all ARTISTRY skincare products, supported by clinical and in-vitro test results.

• The following products should not be used together with the Derma-Architect:

   ● SIGNATURE SELECT Polishing Mask

   ● SIGNATURE SELECT Brightening Mask

   ● LABS Retexturizing System

   ● LABS Aquabrasion Device

   ● INTENSIVE SKINCARE 14 Night Reset Program

   ● INTENSIVE SKINCARE Anti-Wrinkle Firming Serum

   ● Any facial scrub

• Derma-Architect is specifically designed to provide optimal results when used with ARTISTRY skincare products. To guarantee the proven skin benefits, it is strongly recommended to use it exclusively with ARTISTRY products.

• Yes, this is due to the electrical feature of the device. For the electric current to flow, a complete circuit with a donor (+) and a receiver (-) is required. The touch sensors on both sides of the device’s body act as the donor, while the electrodes at the top of the head function as the receiver. Both must be connected to create the circuit and enable the device to start.

• No, using the device at a higher intensity does not necessarily produce stronger effects. Please use the product at an intensity level that suits you best.

2. Using the Device

2A. Powering On & Off the Device

To power on or off the ARTISTRY Derma-Architect, follow the steps below:

🟢 To turn ON:
Twist the head 180° counter-clockwise until you feel it click into place.

🔴 To turn OFF:
Twist the head 180° clockwise until it clicks back into position.

⚠️ Do not over-rotate. This is not a 360° rotating head. Stop when you feel the click.

2B. Daily Regimen Guide

Use the ARTISTRY Derma-Architect daily for best results following the regimen below:

Note: It is not recommended to use the skin Fitness mode several times on the same spot consecutively.

SKIN NUTRITION DAY

Note: Re-apply ARTISTRY skin care products or Boosting Gel if needed while using the device.

SKIN FITNESS DAY

2C. Advisories and Precautions

• • Do not use the product outside of its intended purpose.
  • Avoid direct contact with eyes, lips or damaged skin. Keep the device 1cm away from the eyes around the eye zone.
  • Discontinue use immediately and consult with a doctor should any skin irritation occur.
  • Keep out of the reach of children.
  • It is not recommended to use the Skin Fitness mode several times on the same spot consecutively.

2D. Skin Fitness Mode

• • For the Skin Fitness mode, it is highly recommended to use it twice a week (alternate days) in the evening.

  • Yes, the Boosting Gel is essential when using the Skin Fitness mode. It creates a protective layer on the skin, preventing burns or discomfort caused by the heat generated by RF.

  • It is not recommended to use the Skin Fitness mode multiple times on the same spot.

  • Yes, you can continue using it, but only on the areas that you feel were not fully covered.

  • Yes, but the device is limited to 5 consecutive uses before requiring a 10-minute cooldown period.

  • We recommend starting with the Skin Fitness mode before proceeding with the Skin Nutrition mode to maximise the penetration of active ingredients like Vitamin C+HA3 Daily Serum, Correcting Serum or Defying Serum.

  • Yes, the Skin Fitness mode together with Boosting Gel can be used on its own for skin-lifting benefits. However, to maximise the product experience, it is recommended to follow it with the Skin Nutrition mode.

2E. Skin Nutrition Mode 

• • For both the Skin Nutrition mode and Vitamin C mode, using it every morning and evening is possible, depending on personal sensitivity.

  • Yes, it can be used on the sides of the neck. However, avoid the middle of the neck, i.e. the thyroid area.

3. Dos and Don’ts When Using the Derma-Architect

4. Boosting Gel

• Please use the Boosting Gel together with the Derma-Architect to achieve the results you want for your skin.

• Squeeze a coin-sized amount (approximately 4cm in diameter) of the Boosting Gel, onto your hand.

• No, we do not recommend substituting the Boosting Gel when using the Skin Fitness mode of the Derma-Architect. This gel is specially designed to help deliver the Skin Fitness mode’s energy evenly into the skin to deliver the best results. You can use other ARTISTRY skincare products with the Skin Nutrition mode.

• Yes, the Boosting Gel formula has been dermatologist tested and has been shown to be gentle when used directly.

• The Vegan Society and its trademark represent the authentic international vegan standard. To ensure our products meet this standard, each product is evaluated by a dedicated and experienced team that rigorously checks each product application against strict criteria. This includes querying for any potential inclusion of animal-derived ingredients, even those not present in the final product. To learn more about the Vegan Society, visit this link: https://www.vegansociety.com/about-us/history

• The shelf life of the unopened product is three years (36 months). Once the package is opened, it is recommended to use it within 12 months to ensure full product efficacy.

• Yes. Our Boosting Gel formula can be used during pregnancy. However, we do not recommend pregnant women to use the Derma-Architect.

5. Skin Sensations & Reactions

• ARTISTRY Derma-Architect has undergone safety and irritation testing, but individual reactions may vary. If a skin reaction occurs, discontinue use immediately. Avoid using the product on broken or damaged skin, and consult a doctor if symptoms such as a rash appear.

• For eczema, psoriasis, or other skin conditions, you are advised not to use this device, as it may aggravate your condition. Please consult a dermatologist before using such devices.

• The device has not been specifically evaluated for people with sensitive skin. If you have sensitive skin, use the device at lower intensity levels. If irritation occurs, stop using the device for 2 to 3 days.

• If you have rosacea or widespread acne on your face, it is recommended not to use this device. If you have only a few acne spots or pimples, you may use the device but avoid applying it directly on the affected areas.

• For either mode, ensure the device is kept at least 1 cm away from the eyes and mouth area and avoid direct use on these areas. If trembling sensations occur, even without direct contact, reduce the intensity and try again. If the issue persists, stop using the device immediately.

• The device itself should not cause a stinging sensation when used correctly. Some users may have a sensitivity towards the Vitamin C+HA3 Daily Serum, please do a patch test before using this mode. Users who are sensitive towards the Vitamin C+HA3 Daily Serum should avoid using the Vitamin C mode.

• Ensure the device’s surface is in full contact with the skin. Gaps between the device and the skin may concentrate heat in smaller areas, potentially causing discomfort.

• Start by testing the device on the inner arm before applying it to the face. If the intensity is acceptable, begin at the lowest level and gradually increase it over time if no irritation occurs. If you experience any discomfort, reduce the intensity immediately. Should the irritation persist, discontinue use for 2 days. If it continues beyond this period, please consult a doctor.

• If you’re using the Skin Fitness mode, please ensure you’re using it together with the Boosting Gel. Start at the lowest level of intensity and work your way up slowly. The skin on the forehead is thinner and more sensitive compared to other facial areas. It is also closer to muscles and bones, with many nerves and blood vessels. You may apply more Boosting Gel if you find the skin in that area is dry. If irritation persists, avoid using the product on your forehead and try another time.

• It is not recommended to use the Skin Fitness Mode daily. It is recommended to use the Skin Fitness Mode only twice a week on alternate days. However, it is safe to use the Skin Nutrition mode daily.

• There is no downtime for the Skin Nutrition mode. When using the Skin Fitness mode, your skin might feel some residual heat, the effect of which will dissipate in a few minutes, depending on the individual.

  CAUTION: Please consult a doctor if you have recently had facial surgery and/or are currently undergoing medical treatment. Discontinue use if an allergic reaction occurs.
  

6. Compatibility with Other Devices & Technologies

• The Red LED in LABS Aquabrasion works synergistically with the key ingredients in the Retexturizing Serum to boost its efficacy, while the Red LED in Derma-Architect supports RF and Ultrasound for skin-tightening benefits. However, keep in mind that both are not medical devices.

• Both technologies share the same basic mechanism but offer distinct benefits depending on how they are combined with other technologies. Sonophoresis in the Skin Nutrition mode enhances the penetration of skincare products, while Ultrasound in the Skin Fitness mode promotes skin regeneration.

• It is not recommended to use the LABS Aquabrasion on the same day as the Derma-Architect.

• No, using the Dermasonic Eye head on the same day as the Derma-Architect is not recommended.

• It is not recommended to use the Dermasonic Blade on the same day as the Derma-Architect.
  

7. Product Maintenance

• No, the ring part is not sold as a separate item. Please contact the Customer Careline for further assistance.

• No, it does not require periodic replacement as it does not degrade with normal usage over time.

• The operating firmware program is installed in the SD card. The device cannot operate without it. Please DO NOT REMOVE the SD card from the device.

• We recommend gently cleaning the device with a clean, no-scratch microfiber cleaning cloth or wet tissue. Avoid using aggressive chemicals or detergents.

• 8 minutes and kills 99.9% of bacteria.

• It takes 3 hours (5V/2.0A) to fully charge the device. Although it is safe to be charged with a fast charger, the charging speed will remain the same.

• The device is approximately 60% charged when shipped. It will take an additional 1–2 hours to reach full charge. Charging is faster between 0% and 50%, but once the charge exceeds 90%, the speed slows down due to regulation, making the final stages of charging slightly longer.
  

8. Safety & Precautions

• A mild, warm sensation is normal and part of the device’s design to enhance its effects. The risk of burning is minimal if the device is used properly (the Skin Fitness mode must be used together with the Boosting Gel). Avoid using the device on the same spot repeatedly and adhere to the recommended usage time.

• No, it is not recommended for use during pregnancy.

• While it depends on the user’s skin sensitivity, it is not recommended for nursing mothers to use the device. Hormonal changes during nursing can make the skin more delicate and sensitive, increasing the likelihood of undesirable reactions.

• No, the device is not recommended for individuals with pacemakers or other implanted medical devices. Please consult a doctor before use.

• This device should not be used immediately after receiving fillers, Botox, or other cosmetic treatments for up to two weeks or as advised by your dermatologist to avoid potential irritation or interference with the treatment. For cosmetic surgeries, it is advised to avoid using the device for at least 8 weeks to avoid any post-surgery complications.

• Yes, using the device over the thyroid area can cause unintended stimulation. Avoid the central area of the neck and use the device only on the sides of the neck.

• This device is not intended for use around the eyes. Ensure it is kept at least 1 cm away from the eye area. Avoid using it on areas without bony support, such as the eyelids or under-eye region.

  

9. Environmental Considerations

• Yes, the packaging, including blister packs, plastic bags, paper boxes, and cartons, is fully recyclable.

• No. The ARTISTRY brand opposes animal testing. Our products are not tested on animals unless required by regulations. 
  

10. Device Structure & Hardware Troubleshooting

10A. Device Structure & Components

10B. Common Hardware Issue

• • • The device is not charging

• • • The device does not turn on

• • • The device is not charging with the cradle

• 1: To ensure safe and reliable charging, it is recommended to use the original USB-C cable provided with the device.

  2: Any USB-C cable with a safety certification (C to C or A to C) can be used for charging, but uncertified cables are not recommended. For optimal performance, it is recommended to use the original USB-C cable provided.

• 1.2M / 120cm

• Must use a certified USB adapter with 5V/2A specification.

• A certified high-speed charge adapter and cable can be used, but the charging speed will remain the same as normal (for the safety of the device).