Products purchased under the Amway Loyalty Programme (ALP) are non-returnable and non-refundable.

If you only see a "Replace" option, it is typically for delivery discrepancy cases such as:

• Damaged product
• Wrong item received
• Missing item

Product replacement is subject to eligibility and will be for the same product only.
Requests to return an ALP product for a refund are not allowed under the ALP policy.