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[MY] What is Pick-up point? (Self Collection)

Amway MSB Helpdesk
Amway MSB Helpdesk
  • Updated

⚠️Note: 

Pick‑up Point (Self Collection) is only available for deliveries within West Malaysia.

This option is not applicable for East Malaysia, including Sabah, Sarawak, and Labuan.
 

What is Pick‑up Point (Self Collection)?

Pick‑up Point (Self Collection) is a delivery option that allows customers in West Malaysia to collect their orders from selected Pick‑up Points instead of having them delivered to a home or office address.
This option provides greater flexibility for ABO/APC who prefer to collect their orders at a convenient location and time.

 

When and how do I collect my order?

Once your order arrives at the selected Pick‑up Point:

  • You will receive a notification informing you that the parcel is ready for collection
    You must collect the parcel within three (3) calendar days from the date of the notification

Note:
If the parcel is not collected within the specified timeframe, it will be returned to Amway. Please contact Customer Care to arrange for a redelivery.

 

How do I select Pick‑up Point during checkout?

To learn how to choose Pick‑up Point (Self Collection) as a delivery option, refer to:
[MY] How to choose Pick‑up point as a delivery option?

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