To schedule an appointment or change the initial appointment date for delivery, servicing, or warranty claims for Dreamland, External Water Filter, or Gintell products, please refer to the details below.
Dreamland
For Dreamland Delivery/Installation Service (Mattress/Divan), you may arrange your appointment with our vendor by contact/email or submit the online form:
☎ 03-61380499
📩 hello@dreamland.com.my
💻 www.dreamlandbook.com.my/form
📌 All orders must be delivered within 60 days of purchase. Undelivered orders will be automatically cancelled, with a 50% cancellation fee and the remaining 50% refunded to customers.
📢 IMPORTANT NOTICE
We will be discontinuing the Dreamland range in East Malaysia and Brunei due to lower demand, slower inventory turnover, and complexities with storage contract renewals.
Please note that the final availability will vary by location, on while stock last basis. Please refer to the table below for the NLA date and last delivery date. After sales service and warranty will be continue provided by Dreamland.
External Water Filter
For External Water Filter Delivery/Installation Service, you may contact our vendor at:
📞 Toll free: 1300-88-8328 / Office: 03-6277 2633
📱 Mobile: 016-205 3479 / 013-280 2328
📌 All orders must be delivered within 60 days of purchase. Undelivered orders will be automatically cancelled, with a 50% cancellation fee and the remaining 50% refunded to customers.
Gintell
For Gintell (Massage Chair/Walking Pad) Delivery/Installation Service, you may arrange your appointment with our vendor by submitting the online form:
💻 Gintell Scheduling Delivery Form
For After Sales Service, please contact Gintell Customer Service directly via the following methods:
☎ 1800-88-6332 / 03-6277 9333
📌 All orders must be delivered within 60 days of purchase. Undelivered orders will be automatically cancelled, with a 50% cancellation fee and the remaining 50% refunded to customers.
🔗Click here for Installation and delivery services are NOT AVAILABLE for these postcodes/areas
Amway implements a strict 60-day delivery lead time for all products directly shipped by Dreamland, Gintell, or Pentair, as well as any future VDS products not specifically listed.
Important Delivery Information:
Customers purchasing these products must arrange delivery within 60 days from the purchase date. Any undelivered orders will be automatically cancelled by Amway after 60 days. A cancellation penalty of 50% of the product’s AP price will apply, and the remaining 50% will be refunded to the customer.
Reminder Process:
| • | The first reminder will be sent if delivery is not arranged within 30 days from the purchase date. |
| • | A final reminder will be issued before the 60-day deadline, after which the order will be automatically cancelled. |
For more details, click here: https://bit.ly/49CjfYM