Please note that self-collection from the courier is not allowed for delivery orders. All parcels will be delivered directly to the address provided during order placed.

If your parcel does not arrive within the expected delivery timeframe, please contact our Customer Care team for further assistance.

Alternative Option: Pick-Up Point (West Malaysia only)

For West Malaysia (excluding Langkawi), you may choose a Pick-Up Point during checkout and collect your parcel at a designated location.

For more details, refer to: [MY] What is Pick-up point? (Self Collection) | [MY] How to choose Pick-up point as a delivery option?