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Amway MSB Helpdesk

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Articles

Recent activity by Amway MSB Helpdesk

  • How to Report a Lost and Found Item at the Shop

    SummaryThis article explains the process for reporting a lost and found item at an Amway shop and the steps to take if you have already left the shop. 1. OverviewWhat the feature/process is about:I...

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  • Membership Ordering Privilege

    Summary: This article explains the ordering privileges for different Amway Business Owner (ABO) and Amway Privilege Customer (APC) memberships in Malaysia, Singapore, and Brunei. 1. Overview What t...

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  • How to Use Downline (ABO or APC) Credit Voucher on Behalf

    Credit vouchers can only be redeemed by the ABO or APC who owns the voucher, and they must log into their own Amway account to do so. Upline members are unable to redeem downline credit vouchers on...

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  • How ABO/APC Can Make Purchases Using Upline Quota for EPP Orders

    Summary:This article explains the process for ABO/APC purchases using an upline EPP quota. 1. OverviewABO/APC purchases can be made using an upline's quota. The upline must reach out to Customer Ca...

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  • I-Authorisation Form (Upline to Careline)

    Summary:This article explains the steps for using I-Authorisation to allow your upline to perform actions on your behalf, such as using eCoupon, or renewing your ABO/APC membership. 1. OverviewThe ...

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  • I-Authorisation Form (Upline to Shop)

    Summary:This article explains the steps for using I-Authorisation to allow your upline to perform actions on your behalf, such as purchasing products, using eCoupon, or renewing your ABO/APC member...

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  • How to Request a Replacement for a Wrong, Damaged, or Short Item Received in Your Delivery Order

    Summary: This article provides the necessary steps to take if you receive the wrong, damaged, or short item in your delivery order. 1. OverviewReceiving the wrong, damaged, or short item in your de...

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  • How to Change Volume Down for Orders

    Summary: This article explains on amend the volume down for an order if you mistakenly placed it with the wrong volume. 1. OverviewIf you mistakenly placed an order with the wrong volume down, you ...

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  • Amway Shops with Repair Center Availability

    Summary: This article provides information on Amway shops that offer repair services, making it easier for users to find the right location to send products for repair and service. 1. OverviewThis ...

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  • How to Check My Current/Highest Pin Level

    Summary: This article explains the steps to view your ABOship card and see your current and highest pin levels. 1. OverviewThis article explains the steps to view your Current Pin Level and Highest...

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